Welcome! We know herbal remedies can feel a little mysterious at first — and we’re here to make things simple, safe, and clear. Below you’ll find answers to the most common questions about our tinctures, salves, orders, and more.
If you don’t see your question here, feel free to reach out— we’re always happy to help.
Using Our Products
Tinctures
How do I take your tinctures?
Fill the dropper (as it naturally fills up) and squeeze directly into your mouth, between meals. Wait about 20 minutes before eating or drinking for best absorption.
Can I take multiple tinctures together?
Yes! Most tinctures can be taken together. Nicole takes her four mushroom tinctures daily — usually 2 dropperfuls per day for wellness, and 3 per day for acute illness (such as the flu) for 7–10 days.
Should I take tinctures with food?
You can take tinctures with or without food. Try to wait 20 minutes before eating or drinking afterward.
Don’t love the taste?
Just add a single dose to your tea, water, or juice. It dilutes the flavor without affecting the benefits.
How long do tinctures stay fresh?
Are tinctures safe for children?
Nicole uses her tinctures and salves with her own kids. That said, dosage depends on age and weight. Please check with a qualified naturopathic doctor before use.
What’s the difference between mushroom powders and tinctures?
Powders deliver nutrients through digestion, while tinctures are absorbed directly — so the benefits reach your system faster and more efficiently. Medicinal mushrooms also require dual-extraction with water and alcohol to access the full-spectrum of beneficial compounds.
Are alcohol-based tinctures safe if I’m in recovery?
The alcohol content is minimal, but this is a personal choice. Many in recovery feel comfortable using them, but we encourage you to do what feels right for you.
Why do you use alcohol in your tinctures? Alcohol is one of the best natural solvents — it draws out a full range of medicinal compounds and also preserves the tincture safely over time.
Salves
How often should I use a salve?
Apply to the affected area up to three times a day.
How long do salves last?Salves stay fresh for about 2–3 years. Avoid storing them in hot places (like your car) or in direct sunlight.
General Product Questions
Are your products gluten-free and GMO-free?
Yes! All of our apothecary products are gluten-free, GMO-free, and made with organic and/or wild-crafted herbs.
Can you give me advice for my personal health condition?
We wish we could! But per FDA guidelines, we can’t offer personalized medical advice. Please reach out to a trusted naturopathic doctor for any condition-specific guidance.
Do you sell gift cards?
Yes! When you purchase a gift card, it’s emailed directly to you so you can forward it to the lucky recipient.
🎁 Gift cards are always a favorite! Send one today and share the potent, natural wellness that Nicole's Apothecary offers.
Apothecary
Can I change my order after purchase?
We totally understand that things come up! Unfortunately, once an order is submitted, our customer service team cannot make any changes to your order. This includes edits to products, addresses, payment methods, and discounts.
Do you have a purchase limit?
To make sure everyone can get what they need, we limit orders to:
If you’re looking for larger quantities, try our Wholesale Bundle or email us at cs@nicolesapothecary.com.
Do you offer wholesale pricing?
Yes! Start with our Wholesale Bundle or contact us directly for large-quantity orders.
Books
Support emails for each title and edition are listed below:
Order Processing
When will you process my order?
Typically by the next business day. If you don’t receive your order within 10 business days, please email customer service at: cs@nicolesapothecary.com
How long till I receive my order?
Domestic delivery usually takes 3-6 business days
Can I track my order?
Tracking information will be sent to you via email once your order has processed at our Chattanooga, TN, fulfillment center.
Delivery Locations
Where can I get my Apothecary order delivered?
Nicole's Apothecary ships only to the United States.
What about parcel forwarding?
If you attempt to ship to yourself internationally from a U.S.-based address, it is at your own expense and risk. As such, we do not pay for international duties, customs clearance, brokerage fees or any taxes. The customer is 100% responsible for any such charges. Customs, and all costs and risks involved in delivering goods from the seller’s fulfillment center to their ultimate international destination, are the buyer’s responsibility.
How do I manage my subscription?
Login here to manage your recurring Apothecary orders. On your account page you'll be able to view upcoming and previous orders, update your address and payment details, and pause/cancel orders. Read our full subscription policy here.
Please Note: Subscriptions must be managed by the customer, our staff does not make changes to subscription orders.
Still need help?
We’re always happy to point you in the right direction. Reach out to our friendly team at cs@nicolesapothecary.com.
Indispensable Herbal & Nature Guides
Dr. Nicole Apelian brings her vast experience in holistic health, herbal medicine, wild foods, and wilderness living to life in her books. They empower readers to take charge of their own wellness—naturally. Clear and insightful, each book is a trusted companion on the journey to lasting health.
Medicinal Garden Seed Kit- 10 Herbs!
This curated seed kit will help you to grow an abundance of useful and beautiful pollinator-friendly plants that support beneficial insects and attract birds into your yard. Chamomile, calendula, chicory, marshmallow, California poppy, evening primrose, yarrow, lavender, echinacea, and feverfew are all included.
Wilderness Long-Term Survival Academy
Lay a strong foundation and gain the peace of mind that you can be prepared to survive just about anything with little more than a well-made backpack and your knowledge. Learn to survive and thrive in the wilderness with this invaluable, self-paced video course.
